Lumo Energia

Lumo Energia Customer Service

What do I do if I want to exchange my electricity contract for another one? What happens when my fixed-term electricity contract expires? I'm moving, what should I do with my electricity contract?

For help with these and other questions related to your electricity contract, please contact our customer service. We are here for you on weekdays from 9 am to 6 pm by e-mail and telephone. You can find our contact information below.

Mediassa puhutaan paljon korkeasta sähkön hinnasta – vaikuttaako se minun sähkölaskuuni?

Määräaikaisissa kiinteähintaisissa sähkösopimuksissa sähkön hinta ei vaihtele, vaan se pysyy samana koko määräaikaisuuden ajan. Toistaiseksi voimassa olevan, pörssisähköön sidotun, sähkösopimuksen sähkölasku on selkeästi aiempaa isompi, koska sopimuksen hinta vaihtelee.

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Customer service

We value our customers and our first-class and efficient customer service makes us stand out. Contact us if you need assistance with the contract or in starting the service, or if you would simply like to switch to a new, more affordable electricity contract.

Check our FAQ for quick answers

Our customer service is open on weekdays from 09.00 to 18.00.

You can also contact us outside openings hours via email at [email protected]

Our customer service hotline charges are: Local network rate